Our Services

Not every tech problem needs a long-term contract.

At CHASE Tech 8, we give you options that match your situation—not a one-size-fits-all approach.

You can choose:

  • One-Time Services: Quick fixes like setting up email, troubleshooting devices, or resolving network issues.

  • Small Projects: Need help cleaning up your OneDrive, migrating email accounts, or updating your devices? We’ll handle it from start to finish.

  • Tailored Long-Term Support: If you’re ready for ongoing help, we’ll build a custom IT support plan that includes only what you need—nothing extra.

Whether you’re a small business, nonprofit, or individual tech user, you get IT support that fits your pace and goals.

Example of Common Services

Tech Support

 

Example: Troubleshooting laptop battery problems and resolving software glitches.

Hardware & Software Installation

 

Example: Installing printer to a desktop and essential software.

Data Transfer & Backup

 

Example: Transferring important files to a new computer and setting up regular backups.

PC Tune-Up

Example: Computers overall performance, speed and stability is not running as it is supposed to.

Virus Removal

Example: Computer infected with malware or spyware, and  malicious activity is happening and needs to get rid of. 

Consumer Tech Bundle

Example: Assisting an individual in cleaning their computer, transferring important files, and setting up email accounts on multiple devices.

Tailored IT Solutions

Tailored IT projects to meet specific needs, such as providing an asset inventory (software/hardware).

OS Repair/ Reinstall

Example: Computer won’t turn on and/or has the blue screen with a sad face. 

Our Process

Want a better understanding of how our process works? Review the 3-Easy Steps below for each type of client. If you have any questions feel free to contact us to get more information. We are happy to answer any of your questions!

Business to Business

1. Schedule a Discovery Meeting
  • Free Discovery Meeting–  At no charge we can explore your needs and how we can help

  • Duration- 30mins-1Hr

  • Virtual/Remote Meeting or On-Site Visit– We are happy to go to you or make it convenient and do a virtual meeting

2. Provide Service
  • Remote Support- Remote– remote into computer and resolve issue

  • On-Site Visit– no internet connectivity or more complex 

  • Duration- Depends on the type of service

Pay
  • Payment Method–  Conveniently pay via Credit Card

 

 

 

 

Business to Consumer

1. Schedule an Appointment
  • Free Diagnostic Testing– Uncertain  if the computer can be fixed? At no charge,  we take a look and provide recommendations on how to move forward

  • Duration- 30mins-1Hr

  • Remote Assistance or CHASE Tech 8 Office Visit– Can be done remotely with a strong internet connection or more complex issues needs to bring to CHASE Tech 8 Office

2. Provide Service
  • Remote Support– Remote into computer and resolve issue. 

  • CHASE Tech 8 Office Visit– Bring your computer for issues that are not able to be done via remotely

 

 

 

 

 

Pay
  • Payment Method–  Conveniently pay via Credit Card 

 

 

 

 

 

 

 

See What Our Clients Have Experienced

Shannon at CHASE Tech 8 did an amazing job of giving my computer a tune-up. It's super-fast now, and no more annoying 'freezes'. Thanks so much, Shannon!
- Craig Grossman
Wow! Shannon Lee is fabulous! She did a full inventory of all of my cords and accessories. She was able to get my old desktop running, expanded and working like a champ! She was so timely and she had excellent communication, helping to explain every step of the way! And, very affordable!!!
- Melanie S
Our organization has been working with CHASE Tech 8 for nearly a year, and Shannon has been a true lifesaver. She consistently resolves our tech issues with professionalism, efficiency, and genuine care. Her dedication and passion for her work make a big difference in our day-to-day operations.
- AHANA-MEBA (Non Profit)

Don't see what you need?

Request a Custom Package or Service to fit your needs! Individual consumers do qualify.

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